IT Change Management Solutions with ITIL
 

Technology Transformation

CMDB, Asset Management, and Change Management

  • Our organization is buying too many or too little licenses for applications used in our enterprise.
  • Our employees are installing applications that are not authorized for company use.
  • Our information technology department is always making modifications to servers, applications, or services without proper notification to the business.
Understanding when and how your organization manages changes to it's current environment in is vital in reducing the total cost of ownership within information technology. SmallCart's CMDB solution leverages network discovery agent tools to define what software, desktops, and servers you have out in the IT infrastructure. Through the discovery of those devices we begin to build a process in which IT should notify the rest of the technology department when a change is being made and log information about that change within the CMDB. This information can be vital in reducing the total cost of ownership with licenses, unexpected outages, and availability planning for the future of the infrastructure.