The SmallCart Mission

SmallCart Systems, an Information Technology Professional Services consulting firm, is committed to delivering exceptional information technology services to businesses in the United States. Our niche expertise is to optimize our clients' profit margin by reducing the costs of supporting their technology needs, within their respective organizations.

Taming the CMDB

Tracking your Configuration Changes and Improving your IT Operations

Everytime a service is unavailable to your end users it costs the company potential revenue. SmallCart systems can work with your configuration management team to deliver an effective CMDB that gives the change board the information they need to make configuration item owners aware of outages.

SmallCart CMDB Solutions Using Small-Scale ITIL…

Building Solutions with Small-Scale ITIL

Enterprise Software Consolidation

"We had multiple instances of ServiceCenter installed in production and the in-house resources had their hands tied maintaining multiple versions of the product," recalled a Program Manager for a Major Biotech Firm. Read the case study of how SmallCart Systems saved their firm by consolidating Enterprise Applications and Migrating Processes off of legacy systems.

HP Service Manager Consolidation…

Bridging IT Changes in Education

An Information Technology division of just over 120 staffed employees manages technology for a private University with over 16,000 enrolled students in multiple campuses. The management believed that ITIL wasn't just for large enterprises, but through proper implementation many portions of the framework could be applied to improve their existing processes in IT. After an analysis of the internal processes, they University noticed that their Change processes were not being managed properly. The university's engineers were sometimes changing production environments without adequate approvals and often software changes were causing major incidents throughout the enterprise.

Change Management in Education…